Policy and Fees

Whole family care
Our Fees
​Bassendean Total Health Care is a Private Billing Practice. Please view our fees breakdown below for more information.
Patients must present their Medicare Card and Aged Pension Card if applicable at every appointment.
Additional fees may be payable at time of consult and will be discussed with you, as required, at each consultation.
Cash, HICAPS & credit card facilities are available to make payment.

FAQs
​Commonly asked questions below:
What is private billing? Operating as a private business, GPs are free to determine reasonable fees that are reflective of the services they provide. If you are privately or directly billed, you are paying the GP’s fee in full. You will then receive the relevant patient rebate from Medicare for the service you received, subsidising part of the fee you were charged. The Medicare rebate does not cover the total cost of the health service. The Australian Medical Association (AMA) fee structure forms the basis of our billing policy and our doctors charge the fees that reflect the time taken and degree of complexity in each consultation.
Why doesn’t the practice bulk bill everything? When the government first introduced Medicare in 1985 the rebate was 85% of the Australian Medical Association (AMA) recommended fee. However successive governments have failed to increase the Medicare rebate in line with inflation, and now the rebate amount is less than half of what the AMA recommended appointment fee is (which has increased yearly in line with inflation). So, when patients are bulk billed, the Medical Centre receives only $42.85, instead of our standard fee of $85.00 (in line with the recommended AMA schedule). The graph below reflects the rising ‘cost of healthcare’ compared to ‘Medicare rebate’ since 1985. The fees generated from patient appointments have to cover all the expenses of running a medical centre, including wages of reception, administration and cleaning staff, building lease, electricity, phones, computer and software fees, insurance etc, all of which have been increasing with inflation. As the gap between rebate increases and cost increase widens, it has become more difficult to maintain a viable business by bulk billing all patients.
Why did I receive a SMS text message? Routine Reminders and Results are now utilising an automated system to ensure you are notified promptly when your non-urgent results return or you are due for a routine check up. These SMS message are supported by our software partner Health Engine. Once you select the link you will need to input identifying factors to ensure it is you before your reason for the SMS is revealed. Not sure if it is safe? If you think you have received a SMS that is not safe do not follow the links or open any attached files. We will never send you any data as an attachment to SMS unless previously discussed and your consent is given. Still unsure? Ask our reception team next time you are in and they will be able to assist.